Case studies
What this looks like in practice.
Three sample transformations modeled on common tourist-business situations in Medellín. Names, photos and numbers are illustrative — included so you can see how a MAI engagement is shaped.
Sample · Restaurant
Provenza Italian
Provenza Italian Restaurant · El Poblado
From broken reservation links to a full weeknight book.
ProblemStrong foot traffic and good food, but the website was outdated, the reservation link was broken, and tourists were relying on Instagram DMs.
SolutionMobile-first bilingual site, WhatsApp reservations, updated Google Business profile, clearer menu, and review request automation.
Sample transformation · numbers illustrative
▲ 38%
Increase in direct reservation inquiries
22% faster
Response time to tourist inquiries
Fewer
Missed WhatsApp messages
Sample · Wellness
Laureles Spa
Laureles Wellness Spa · Laureles
Great reviews, unclear booking — fixed in two weeks.
ProblemStrong reviews but no structured booking system. Tourists asked about services through WhatsApp; many inquiries were lost or answered late.
SolutionService website, appointment booking flow, WhatsApp auto-reply, inquiry capture form, and review follow-up system.
Sample transformation · numbers illustrative
▲ 31%
More completed booking requests
−40%
Repeated manual questions
EN-ready
Service explanations for foreign tourists
Sample · Tours
Night Tour Co.
Medellín Night Tour Operator · Centro
From referral roulette to a trackable pipeline.
ProblemRelied almost entirely on referrals and Instagram. Tourists had no clear place to compare packages, see availability or book.
SolutionTour landing page, package pages, booking form, WhatsApp follow-up, Google profile improvements, basic analytics.
Sample transformation · numbers illustrative
▲ 2.4×
More trackable inquiries
Higher
Trust signals for English-speaking tourists
Clearer
Package selection & follow-up
Who we serve
Built for tourism businesses that already have demand.
Restaurants
Cafés
Bars & Nightlife
Boutique Hotels
Hostels
Airbnb Operators
Tour Companies
Spas & Wellness
Tattoo Shops
Gyms & Recovery
Luxury Rentals
Medical Tourism
Ready when you are
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